Support

How can we help?

TaskCanyon is made by one developer who reads every message. Most replies go out within two working days.

Email support

Questions, feedback, purchase help.

[email protected]

Found a bug?

Tell us what happened and we'll fix it.

Report a bug

Quick fixes

I can't find TaskCanyon after opening it

It lives in the menu bar (the checkmark icon, top right), not the Dock. Press ⌥⌘T from any app to open it. On a MacBook with a notch, a full menu bar can hide icons: hold ⌘ and drag other icons out of the way, or rely on the shortcut.

The shortcut does nothing

Another app may be using the same combination. Open Preferences → General → Shortcut and choose a new one, or press ↺ to reset it to ⌥⌘T.

Reminders don't appear

Allow notifications in System Settings → Notifications → TaskCanyon. Preferences → General → Reminders shows the current permission and opens the right settings page for you.

iCloud sync isn't working

Every Mac must be signed in to the same Apple Account in System Settings.
Pro must be unlocked and Sync with iCloud turned on, on each Mac.
The status under the switch tells you what's happening: “Up to date”, “Syncing…”, or what to fix.

Restore Pro on another Mac

Open Preferences → Pro and click Restore Purchases, signed in with the Apple Account you bought Pro with.

Refunds

Purchases are made through Apple, so refunds are requested from Apple at reportaproblem.apple.com.

More answers in the FAQ. Curious what happens to your data? See the privacy policy.